Career Opportunities

Responsibilities:

• Manage and oversee the operations of the Membership Department, i.e. management of membership communication, engagements, database, services, benefits, programmes and activities;
• Develop and implement new strategies and programmes to retain and grow membership through the direction of the Membership Standing Committee;
• Ensure Membership Management System (MMS) database is updated and maintain oversight of membership standard operating procedures, applications, and processing and collection of dues;
• Plan and organise Membership related activities like Induction Comitia, membership outreach programmes and engagement sessions.
• Engage members through effective communication channels as such proposing promotion strategies and collateral, creating email campaigns, updating website messaging, and social media marketing;
•  Any other ad-hoc tasks assigned by management.

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Requirements:

• Degree in Public Relations/Marketing Communication or equivalent;
• Minimum 6-8 years of relevant experience in marketing or CRM system, preferably from the membership organisations;
• Excellent oral and written communication skills and outstanding customer service orientation.
• Possess good numeracy skills and proficient in database management;
• Ability to solve practical problems, take direction, multi-task and prioritize.
• Excellent time management and organizational skills with strong attention to detail.
•  A team player and able to work in a versatile working environment.

• To support the planning, development, production and delivery of communications materials and initiatives;
• To manage the organisation’s corporate website (content management system) and ensure microsites are updated and in keeping with corporate identity and guidelines;
• To coordinate and support the management of the organisation’s social media platforms;
• To assist in media relations, including releases and interviews;
• To oversee the organisation’s event management system used for meetings, seminars and conferences;
• To plan and coordinate key events, from preparing budget, organising communication materials, engaging stakeholders, sponsors and vendors, attending to venue management and coordinate on-site logistics;
• To support and undertake other communications duties as assigned from time to time.

Requirements:

• Degree in Marketing Communication, Mass Communication or equivalent;
• Minimum 3 to 5 years of relevant experience in corporate communications preferably in the healthcare industry;
• Proficient in MS Office with good documentation and administrative skills;
• Excellent in writing, presentation and communication;
• A good team player, able to multi-task and work under pressure;
• Knowledge in design of software like Adobe Photoshop, illustrator etc will be an advantage;
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events.